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Billing and Posting Clerks

Office and Administrative Support Occupations
Feb 15
MODERATE

What They Do

Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods

Employment Impact

United States

430.2K

People employed

Estimated Global

8.6M

Estimated global impact (extrapolated from US market data)

AI Impact Overview

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Many routine tasks of billing and posting clerks are at risk of partial to significant automation by AI technologies. Clerks with adaptable skills and willingness to reskill can mitigate this risk.

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AI Analysis

Detailed Analysis

While automation of data entry, payment processing, and basic financial reconciliation will reduce the demand for entry-level clerks, positions requiring interpretation, exception handling, compliance, and customer interaction will remain. Upskilling and diversifying skill sets are essential for long-term job security.

Opportunity

"With the right skills and proactive adaptation, billing and posting clerks can evolve into more valued, less automatable roles and take advantage of the opportunities brought by AI."

YOUR PERSONALIZED PLAN

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Progress Tracking
Expert Resources

AI Risk Assessment

Risk level varies by experience level

J

Junior Level

HIGH

Junior tasks such as routine data entry and low-complexity posting are most susceptible to AI automation. Entry-level jobs may diminish as automation tools improve.

M

Mid-level

MODERATE

Mid-level clerks involved in troubleshooting, client communication, and non-routine issue resolution are moderately at risk. Continued upskilling is required to remain relevant.

S

Senior Level

LOW

Senior roles including auditing, compliance oversight, and process improvement are least likely to be automated due to the need for judgment, oversight, and interpretation.

AI-Driven Job Forecasts

2 Years

Near-term Outlook

Job Outlook

Demand for billing and posting clerks will decrease modestly as organizations begin deploying AI solutions for routine clerical tasks. However, there will still be significant need for human oversight, quality control, and exception handling.

Transition Strategy

Begin upskilling in financial analysis, compliance, or customer service. Learn to operate AI tools relevant to billing. Seek cross-functional training within the organization.

5 Years

Medium-term Impact

Job Outlook

Job roles will shift toward supervising and optimizing AI-driven workflows. Clerks who adapt will move into hybrid operations, compliance, or customer-facing finance roles. Job numbers in routine billing will drop.

Transition Strategy

Obtain certifications in data analytics or compliance. Pursue continuing education in business process management. Network within professional associations.

7+ Years

Long-term Vision

Job Outlook

Traditional billing and posting clerk roles will largely be replaced by AI. Demand will persist for those who can supervise AI workflows, conduct audits, resolve exceptions, and maintain client trust.

Transition Strategy

Transition to specialized finance, compliance, or technology integration roles. Consider shifting to industries slower to automate or higher-skill financial positions.

Industry Trends

Data Driven Financial Decision Making

Impact:

Expanded role for clerks trained in data analysis and reporting.

Diversity and Inclusion Initiatives

Impact:

Administrative roles increasingly valued for soft skills and organizational integration.

Emphasis on Compliance and Audit Readiness

Impact:

More clerks needed in compliance support than routine transaction work.

Expanding Regulatory Complexity

Impact:

Demand for those knowledgeable in compliance and multi-jurisdiction finance.

Growth in Cybersecurity Requirements

Impact:

Finance/admin professionals with cybersecurity basics are in higher demand.

Integration of Artificial Intelligence with Human in the Loop Processes

Impact:

Clerks supervise and interpret outputs, contributing to AI quality control.

Personalization in Client Billing

Impact:

Clerks involved in custom billing, negotiation, and client-specific analysis stay relevant.

Remote and Hybrid Work Models

Impact:

Greater reliance on digital/AI tools; new jobs in virtual administration emerge.

Robotic Process Automation Expansion

Impact:

Accelerated automation of routine billing/posting tasks requiring clerks to reskill.

Shift to Cloud Based Financial Systems

Impact:

Increased demand for cloud-savvy administrative staff and reduced manual billing.

AI-Resistant Skills

Analytical Reasoning

World Economic Forum: The Future of Jobs
Skills Type:
Critical Thinking, Problem Solving, Finance
Learn More
Score:10/10

Client Communication

LinkedIn Learning: 2023 Workplace Learning Report
Skills Type:
Soft Skills, Customer Service
Learn More
Score:9/10

Compliance and Regulatory Understanding

U.S. Bureau of Labor Statistics: Compliance Officer Profile
Skills Type:
Legal, Regulatory, Governance
Learn More
Score:8/10

Alternative Career Paths

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Compliance Officer

Ensures that an organization adheres to regulatory requirements and internal policies.

Relevance: Financial and regulatory knowledge transfer directly; compliance is less automatable.

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Operations Coordinator

Manages logistics, systems, and process improvement for rental or retail operations.

Relevance: Utilizes process management and cross-functional communication strengths.

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Financial Analyst Assistant

Supports analysts with data gathering, report preparation, and forecasting.

Relevance: Leverages analytical and reporting experience, expands into higher-value tasks.

Emerging AI Tools Tracker

UiPath
Automation platform using robotic process automation to handle data entry, invoice processing, and repetitive financial tasks.
IMPACT:
9/10
ADOPTION:
1-3 years
Widespread in large and mid-size enterprises.
Blue Prism
Robotic process automation for managing back-office operations.
IMPACT:
8/10
ADOPTION:
1-3 years
Steady adoption in insurance sectors.
Kofax
Automates document-intensive processes like invoice scanning and payment posting using AI and OCR.
IMPACT:
8/10
ADOPTION:
1-3 years
Common in regulated sectors and large finance ops.

Full AI Impact Report

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