What They Do
Support learning and information services outside standard instruction or librarian positions.
Employment Impact
113.5K
People employed
2.3M
Estimated global impact (extrapolated from US market data)
AI Impact Overview
This occupation faces moderate risk from artificial intelligence due to increased automation of routine tasks but retains resilience through interpersonal, supervisory, and creative functions.
Detailed Analysis
While artificial intelligence can automate a variety of routine administrative duties relevant to this broad occupational class, most roles depend heavily on human interaction, flexible problem-solving, and ethical judgment—areas not easily replicated by artificial intelligence. As artificial intelligence adoption increases, the content and nature of support work are likely to shift rather than disappear. Employees should proactively acquire digital and communication skills while remaining adaptable to technological change.
Opportunity
"The future is promising for those who embrace lifelong learning and technological adaptation. By focusing on uniquely human strengths such as creativity, mentorship, and leadership, professionals can thrive alongside artificial intelligence advancement."
AI Risk Assessment
Risk level varies by experience level
Junior Level
Entry-level tasks are often routine and susceptible to automation, such as scheduling, data entry, and basic customer interface support.
Mid-level
Mid-level roles requiring supervision and facilitating communication between teams face moderate risk, mitigated by their increased human-centered responsibilities.
Senior Level
Senior positions involving decision-making, strategic planning, human resource management, and complex problem-solving are least at risk from artificial intelligence.
AI-Driven Job Forecasts
2 Years
Near-term Outlook
Job Outlook
Limited impact expected. Artificial intelligence will supplement rather than replace most duties, providing tools for efficiency but not significant job reduction.
Transition Strategy
Learn and integrate artificial intelligence-enabled library and instructional management systems. Participate in artificial intelligence literacy programs. Make use of professional development opportunities dedicated to technology adaptation.
5 Years
Medium-term Impact
Job Outlook
Moderate job transformation. Routine tasks will be increasingly automated, shifting human roles towards more complex, communicative, and supervisory tasks.
Transition Strategy
Pursue certifications in information science, digital literacy, and privacy compliance. Expand responsibilities to include technology integration, user support, or program leadership.
7+ Years
Long-term Vision
Job Outlook
Significant role evolution. Positions will focus on technology management, equity facilitation, and high-level coordination as artificial intelligence handles more basic tasks.
Transition Strategy
Seek advanced training in artificial intelligence ethics, policy management, and inclusion strategies. Prepare for hybrid or consultancy work within and beyond traditional educational settings.
Industry Trends
Artificial Intelligence Driven Personalization
Greater tailoring of resources and support to users, requiring higher data literacy and human oversight.
Automated Administrative Workflows
Reduces manual workload for lower-level positions, nudging staff towards value-added tasks.
Collaborative Community Partnerships
Expanded collaboration with local organizations and businesses, requiring community relations skills.
Data Privacy and Security Regulation
Roles increasingly involve compliance with complex privacy laws and cybersecurity best practices.
Emphasis on Equity Diversity and Inclusion
Greater need for training in cultural competence and inclusive program development roles.
Greater Student and User Engagement Analytics
Proliferation of artificial intelligence and data tools to measure engagement and learning outcomes.
Hybrid and Remote Learning Models
Demand for digital facilitation and virtual program design, shifting required skills and service hours.
Open Educational Resources Expansion
Increases need for resource curation, access management, and intellectual property understanding.
Rise of Micro Credentials and Verified Badges
Staff must help facilitate, verify, and stack credentials for lifelong learners.
Voice and Language Processing Artificial Intelligence
Increased use of speech recognition, translation, and accessibility tools in day-to-day operations.
AI-Resistant Skills
Critical Thinking and Problem Solving
Cultural Sensitivity and Inclusion
Curriculum and Program Design
Alternative Career Paths
Nonprofit Program Manager
Lead and manage conservation projects in the nonprofit sector.
Relevance: Fosters community service ethos and project management expertise.
Community Outreach Coordinator
Connects schools with local nonprofits and support services, designing outreach and engagement programs.
Relevance: Builds on public-facing and engagement duties common in current occupation.
Instructional Designer
Create engaging educational experiences using technology.
Relevance: Leverages experience with educational tools and program design.
Emerging AI Tools Tracker
Full AI Impact Report
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